Privacy Policy

1. Definition of Personal Information

What indicates personal information in this privacy policy.
Personal information defined by Personal Information Protection Act of Malaysia.
Information about a living individual which can identify the specific individual by name, date of birth or other description contained in such informationincluding such information as will allow easy reference to other information and will thereby enable the identification of the specific individual.

2. The purpose of utilization of personal information

Tree Pot Lab Sdn. Bhd.hereinafter referred to as “Tree Pot Lab”hereby specifies use examples include the following types of cases.

1Sales activity to supply Tree Pot Lab service
2Support activity to correspond to inquiries and guidance of the service
3Provision of information of the service and items
4When we have a reason to suspect that a User is in violation of the terms of usepolicy, and consider that it is necessary for the protection of our rights, property, services
5To inform about amendment of the terms of use of Tree Pot Lab
6For research and development, quality control
7To create the statistical data which cannot identify the persons of the service
8Other purposes which relating the above

3. Modification of the utilization purpose of personal information

There are possibilities of modifying the utilization purpose of personal information beyond the scope which is reasonably considered that the purpose of utilization after the change is duly related to that before the change.
Tree Pot Lab will notify or publish to customers when there is a change.

4. Limit of Utilization of Personal information

Increments shall not, unless otherwise permitted by the Personal Information Protection Act and other laws and regulations, handle personal information beyond the extent necessary for the achievement of the utilization purpose without obtaining the prior consent of the person. However, this shall not apply to the following cases.

1Provided by laws and regulations
2Required to protect a human life, body, or property, and obtaining a consent from the person is difficult
3Required especially to improve the public hygiene or sound growth of children, and obtaining consent from the person is difficult
4Required to cooperate with the national agency or local government or person who was received entrustment from such body to execute business affairs provided by laws and regulations, and obtaining consent from the person may negatively affect the execution of business affairs

5. Proper acquisition of personal information

Tree Pot Lab do promise that personal information is acquired properly.
We do not acquire personal information by a deception or other wrongful means.

6. Safety control of personal information

Tree Pot Lab shall manage and store private information under a strict control system, making every possible effort to strengthen the level of security to ensure that the information of the parties in question is not lost, destroyed, falsified or divulged to third parties.

7. Provision to third party

Increments shall not, unless otherwise the disclosure is permitted by laws and regulations, provide personal information to the third party without obtaining prior consent from the person. However, the following cases are not considered as the provision to the third party specified above.

1Increments entrusts all or part of handling of personal information within the scope necessary to achieve the utilization purposes
2Personal information is provided in association with the transfer of business due to a merger or other reasons
3Information sharing in accordance with the separate provisions

8. Disclosure of personal information

If Increments is requested by a customer to disclose personal information based on the provisions of the Personal Information Protection Act, Increments shall disclose the information to the customer without delay after confirming that the request is from the personif no corresponding information exists, we would inform the customer accordingly. However, this is not applicable if Increments is not obligated to disclose in accordance with the Personal Information Protection Act and other laws and regulations.

9. Correction of personal information

If Increments is requested by a customer to correct, add, or removehereinafter referred to as “corrections”of personal information in accordance with the provisions of Personal Information Protection Act for the reason that the personal information is untrue, Increments shall conduct a necessary investigation without delay to the extent necessary to achieve the utilization purpose after confirming that the request is from the person. Based on the result of the investigation, Increments shall correct the content the personal information and notify the customer accordinglyif Increments decides to make no correction, we would inform the customer accordingly. However, this is not applicable if Increments is not obligated to correct in accordance with the Personal Information Protection Act and other laws and regulations.

10. Suspension of use of personal information

If Increments is requested by a customer to suspend the use or removehereinafter referred to as “suspension of use”of personal information in accordance with the Personal Information Protection Act and other regulations for the reasons that the personal information is handled beyond the scope of utilization of purpose preliminary announced or acquired by a fault or other wrongful means, if the request is confirmed reasonable, Increments shall execute the suspension of use without delay after confirming that the request is from the person and notify the customer accordingly. However, this is not applicable if Increments has no obligation of suspension of use in accordance with the Personal Information Protection Act and other laws and regulations.

11. Use of cookie and other technologies

Services of Increments may use Cookie and other similar technologies. These technologies are useful for Increments to understand the usage status of our services, and they would contribute to improve our services. If a user desires to disable Cookie, he/she can do so by changing the setting of web browser. However, if Cookie is disabled, a part of the services of Increments may become unavailable.

12. Inquiry

If you have any inquiry about consultations for disclosure, questions, complaints and other matters pertaining to private information in the possession of Tree Pot Lab, Please contact us using the following details:

tree.pot.lab@gmail.com

13. Continuous improvement

Our company will occasionally update this privacy policy by revising operational status to reflect changes in our data collection and use practices, the features of our service, or advances in technology to improve continuously.